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Security

At Amboy Bank, we recognize that privacy and security of personal financial information is a great concern to our clients. We have taken the utmost care in establishing and implementing policies and procedures to protect this information. Read more about how we protect you, or go to our Security Center for more tips and advice.
 

Banks Never Ask That

Transaction Alert Text Message Scams

Be cautious of text messages asking if you approved a recent transaction, especially if the message urges you to click a link. Scammers often use this tactic to create a sense of urgency and trick you into sharing personal information. If you receive a suspicious message, do not respond or click any links. Instead, contact Amboy Bank directly at 877-222-6269. As long as you do not click the link, your information cannot be stolen. Make sure to report the sender as junk, and delete the text message.

Example of a transaction alert text message scam:

Text-Scam.png

Phone Call Scams

Scammers sometimes try to cheat you out of your money by impersonating your bank over the phone. Scammers will often ask for your personal information, or get you to send them money. Banks never will. 
  • Watch out for a false sense of urgency. Scammers count on getting you to act before you think, usually be including a threat. Banks never will. 
  • Never give sensitive information. Never share personal information, such as your bank password, PIN, or a one-time passcode with someone who calls you unexpectedly, even if they say they're from your bank. Banks may need you to verify personal information if you call them, but never the other way around.
  • Don't rely on call ID. Scammers can make any number or name appear on your phone. Always be wary of income calls.
  • Hang up, even if it sounds legitimate. Stay safe by ending unexpected calls and dialing the number of the back of your bank card instead.

Other Scams
  • Email Scams: Email scams account for 96% of all phishing attacks, making email the most popular tool for scammers. Often, the scammer will disguise the email to look and sound like it's from your bank.
  • Text Message Scams: Phishing text messages attempt to trick you into sharing personal information, such as your password, PIN, or social security number to gain access to your bank account. As long as you don't respond to these messages and delete them instead, your information is safe.
 

Watch for these five red flags of phishing in phone calls, texts, and emails

  • They request personal information, such as account information, passwords, or social security numbers.
  • They use urgent or fear-inducing language.
  • They ask you to open a link.
  • They send an attachment.
  • They pressure you to log into, or send money with, payment apps.
 

How We Protect You

Secure Communications

  • Secure Socket Layers (SSL): data encryption to make sure that your sensitive information cannot be read by unauthorized individuals
  • Extended Validation Security Certificates: provides an HTTPS connection and allows you to make sure the page is secured by Amboy.

Authentication and Data Protection
  • Access: Online access to accounts is made possible by entering a User ID and Password in conjunction with Multifactor Authentication, which requires the user to verify themselves using another means of communication.
  • Firewall: Our computer system is isolated from the Internet via a "firewall" – a service that defines, controls, and limits the access that "outside" computers have to the Bank's computer. The firewall subscribes to the standards set by the NCSA (National Computer Security Association). In other words, use of the firewall allows only authenticated Bank customers or administrators to send or receive transactions through it.


How You Can Protect Yourself

  • Use and update anti-virus software on your device
  • Keep your device updated with the latest patches
  • Take advantage of tools within Digital Banking that can alert you immediately of account activity
  • Visit our Security Center often for the latest news and updates


If You Have a Concern

Please notify us immediately at 877-222-6269 or reportfraud@amboybank.com if you experience any security-related events in regards to your Amboy accounts.